Accessibility statementThe site is open to everyone.

Our commitment to accessibility

The Diretix service, including the diretix.com site and its companion app, is operated by Partatch. We see accessibility as part of the product itself, not an add-on: a trip should be possible to plan for a person with a visual impairment, a motor disability, an attention disorder or difficulty reading.

The site was built with the aim of meeting Israel's Equal Rights for Persons with Disabilities Law, 1998, and the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments) Regulations, 2013, which refer to Israeli Standard IS 5568 at level AA, based on the W3C's WCAG 2.0 guidelines.

Accessibility is never finished. We keep fixing and improving, and the reports we get from users are the fastest way for us to learn what is still missing.

The site's accessibility menu

On every page of the site, in the bottom left corner, there is an accessibility button. Pressing it opens a menu where you can adjust the display for yourself. Your settings are saved in your browser and keep working on other pages and on later visits, until you turn them off.

If you would rather not see the button, you can hide it: drag it to the bin that appears while dragging, or press “Hide the accessibility button” at the bottom of the menu. To bring it back, use the account menu (press the circle with your name in the top bar), or do it here.

The available adjustments:

• Larger text and display, in four steps up to 135%
• High contrast
• Inverted colors: a dark background with light text (images keep their original colors)
• Grayscale display
• Links highlighted with an underline and emphasis
• The decorative fonts replaced with one readable font
• More spacing between lines, letters and words
• Animations and transitions stopped
• A larger mouse cursor
• A strong outline on the focused element when navigating with the keyboard
• Reset all adjustments and return the display to how it was

Keyboard navigation and assistive technology

You can use the site with the keyboard alone: Tab moves between elements in reading order, Shift+Tab goes back, Enter or Space activates, and Escape closes windows, menus and overlays.

At the start of every page there is a “Skip to main content” link. It appears when you reach it with the keyboard and takes you past the navigation bar straight to the page's content.

The element in focus has a visible outline. In the accessibility menu you can make that outline stronger for anyone who needs it more prominent.

The pages use semantic tags and a hierarchical heading structure, images that are not decorative have alternative text, and form fields have labels linked to them, so screen readers can read each page in a sensible order.

What is not yet fully accessible

We prefer to say this plainly. As of this statement's last update, these are the parts we know do not fully meet the requirements, and we are working to fix them:

• Parts of the site are still available only in Hebrew, including the trip screens after a trip is built. We are translating them.
• The trip content on the site is written by artificial intelligence and changes from trip to trip. We instruct the system to write in plain language, but we cannot guarantee that every description meets plain language rules.
• Third party components embedded in the site, such as maps, the payment screen, and lodging and ticket booking engines, are controlled by those providers, and their accessibility is not up to us.
• The map and gallery screens are visual interfaces based on dragging and zooming. They have text alternatives on the day and attraction pages, but the map itself is not fully accessible by keyboard.
• The presentation and video clips the system makes from your trip have no captions or audio description.
• Export files (PDFs and downloadable documents) may not meet the accessibility requirements for documents.
• The site has not yet had a full external accessibility audit by a certified accessibility auditor. The adjustments made so far follow the standard's guidelines.

Supported browsers and devices

The site works in current browsers (Chrome, Edge, Safari and Firefox) on computers, tablets and phones, and supports the browser's own zoom (Ctrl and + on a computer, or pinching on a touch screen) without losing content.

We recommend a current version of your browser and screen reader. In older browsers some adjustments may not work.

Ran into a problem? Write to us

If you came across a page, an action or content that is not accessible to you, we want to know. A short description of what you tried to do, on which page, and which browser or assistive technology you used helps us find and fix it quickly.

Diretix accessibility coordinator · email [email protected], or through the contact page.

We aim to answer every accessibility request within 7 business days, and to fix an accessibility fault as soon as we find it.